Managed IT Services

IT That Runs Perfectly.
So You Can Focus on Business.

Most small businesses treat IT reactively, waiting until something breaks. A Managed Service Provider (MSP) flips that model: proactive monitoring, maintenance, and support that prevents problems before they cost you money and downtime.

99.9%
Uptime SLA
< 1hr
Response Time
Flat Rate
Predictable Cost
Proactive
Not Reactive

What Are Managed IT Services?

A Managed Service Provider (MSP) is your outsourced IT department. Instead of hiring an internal IT team, which is expensive and difficult to staff, you get a full team of IT professionals available whenever you need them, at a flat monthly rate you can budget for.

Through WETYR's managed IT division, we handle everything from your help desk to your network infrastructure to your cloud environment. You focus on your business. We keep your technology running.

Core MSP Services

Help Desk Support

Fast, friendly, knowledgeable support for your team when they have IT issues. Phone, email, and chat support with defined response SLAs. Remote resolution for 90%+ of issues without a site visit.

Network Management

Router, switch, and firewall management. Network monitoring, performance optimization, VLAN configuration, WiFi management, and bandwidth analysis. Your network, always running at peak performance.

Server Management

On-premise and cloud server monitoring, patching, backup management, and performance tuning. Whether you run Windows Server, Linux, or virtualized environments, we manage it all.

Microsoft 365 / Google Workspace

Full administration of your cloud productivity suite. User provisioning, license management, SharePoint/Drive configuration, Teams/Meet setup, and migration from legacy systems.

Backup & Disaster Recovery

Automated daily backups with tested recovery procedures. Cloud-based and local backup options. Defined RTO and RPO guarantees so you know exactly how fast you'll recover from any scenario.

Vendor Management

We manage your technology vendors, ISPs, software providers, hardware suppliers, so you don't have to. One point of contact for all your technology relationships.

Proactive IT Maintenance

The most expensive IT problem is the one that happens at the worst possible moment. Our proactive maintenance program catches issues before they cause downtime.

  • Automated patch management for operating systems and applications
  • 24/7 infrastructure monitoring with automated alerting
  • Disk health and capacity monitoring, no more sudden storage failures
  • Security vulnerability scanning and remediation
  • Performance trend analysis and capacity planning
  • Quarterly technology business reviews with strategic recommendations

Cloud IT Services

  • Microsoft Azure and AWS cloud infrastructure design and management
  • Cloud migration strategy and execution, from on-premise to cloud
  • Hybrid cloud architecture for businesses that need both
  • Cloud cost optimization, most businesses overspend by 30% on cloud
  • SaaS application management and integration
  • Virtual desktop infrastructure (VDI) for remote workforces

Specialized IT for Regulated Industries

  • Healthcare: HIPAA-compliant IT infrastructure, EHR/EMR support, medical device connectivity, telehealth platform management
  • Financial Services: SOC 2 and PCI DSS aligned IT management, secure client data environments
  • Legal: Matter management system support, secure document management, client confidentiality infrastructure
  • Government Contractors: CMMC-aligned IT infrastructure, FedRAMP cloud services, ITAR-compliant environments
  • Manufacturing: OT/IT convergence, industrial network management, ERP system support

IT Consulting & vCIO Services

Beyond day-to-day management, we provide strategic IT leadership through our virtual CIO (vCIO) service. Your vCIO attends leadership meetings, develops your 3-year technology roadmap, manages your IT budget, and ensures your technology investment supports your business goals.

Get a Free Consultation

Tell us about your business and we'll respond within 24 hours with a clear plan of action.